Refund policy
Thank you for shopping at MBK Cultivate Skin & Nutrition Wellness.
If you are not entirely satisfied with your purchase, we're here to help.
Our products can be returned within 15 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.
To be eligible for a return, please make sure that:
- The product was purchased in the last 15 days
- The product is in its original packaging
- You have the receipt or proof of purchase
Products that do not meet these criteria will not be considered for return.
Please contact us before you send the product:
- By email: info@mebykatie.com
Send the product with its original packing and the receipt or proof of purchase, to:
MBK Cultivate Skin & Nutrition Wellness
#501 - 625 5th Avenue New Westminster, BC V3M 1X4 Canada
SHIPPING CHARGES
Shipping charges incurred in connection with the return of a product are non-refundable.
You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from MBK Cultivate Skin & Nutrition Wellness
DAMAGED ITEMS
If you received a damaged product, please notify us immediately for assistance.
SALE ITEMS
Unfortunately, sale items cannot be refunded. Only regular-price items can be refunded.
CONTACT US
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: info@mebykatie.com